App Support

ElliesNote Support

Contact support, report issues, and request features. Current app version: v1.0.0.

Contact Support

Typical Response Time
1–3 business days
What to include
  • Your device model and iOS version
  • App version (v1.0.0)
  • Steps to reproduce (if it’s a bug)
  • Screenshots (optional)

Frequent Support Questions

How do I report a bug?

Email us with steps to reproduce, what you expected to happen, and what happened instead. Screenshots help.

How do I request a feature?

Email us with the feature idea and the problem it solves. We review requests and prioritize based on impact and feasibility.

How do I delete my account and data?

You can delete your account directly inside the app:

  • Open Settings
  • Go to Account
  • Tap Delete account

When you delete your account, all associated personal data stored on our servers is permanently removed. This action cannot be undone.

If you are unable to access your account, you may request deletion by emailing elliesnote.app@gmail.com.